Terms and Conditions of Service Agreement

Last Updated on February 12, 2019

The www.paytickr.com (the “Site”) is owned and operated by or on behalf of EmployeeAssist Inc. d/b/a “PayTickr” and/or its affiliates (collectively, “PayTickr”). These Terms and Conditions of Service (the “Terms and Conditions”) contain the terms, covenants, conditions and provisions upon which you may access and use this Site and any associated services and related information provided to you by PayTickr (collectively, the “Services”), either through the Site or through other means and media, including but not limited to, time tracking, location tracking, payroll, payment and remittance services, and all materials (whether in tangible or intangible form, and whether delivered through the Site or otherwise) used in connection with such Services such as pay stubs, employee logs, records of employment, reports, tax forms and other documentation, and any associated software and data (collectively, the “PayTickr Materials”). As used herein “you” shall be deemed to refer to you as the individual end user accessing the Services.

Before accessing the Site and/or any of the Services please read these Terms and Conditions carefully, as well as PayTickr’s privacy policy - which is available at https://webapp.paytickr.com/privacy (the “Privacy Policy”) – and all other PayTickr policies referenced herein. Accessing the Site, Services and any PayTickr Materials is conditioned on your agreement to these Terms and Conditions and the Privacy Policy. By accessing the Site, you are indicating your Agreement to the Terms and Conditions as they relate to the Site and its content, other than the Services and related PayTickr Materials. If you agree that the Terms and Conditions will also apply to your access to the Services and PayTickr Materials, click “I accept” where indicated in the “Login” and/or “Registration dialogue box (as applicable) on the Site indicating that you have read and agree with these Terms and Conditions and also consent to the use of your personal data by PayTickr and its authorized service providers as set out in the Privacy Policy. If you do not agree with these Terms and Conditions or the Privacy Policy (and fail to so indicate your acceptance of the application of the Terms and Conditions and Privacy Policy to the provision of Services and PayTickr Materials), you must not access the Site or the Services or any PayTickr Materials, and PayTickr grants you no right to do so. These Terms and Conditions were last updated on February 12, 2019.

BY INDICATING YOUR AGREEMENT TO THESE TERMS AND CONDITIONS, YOU INDICATE THAT YOU UNDERSTAND AND INTEND THESE TERMS AND CONDITIONS TO BE THE LEGAL EQUIVALENT OF A SIGNED, WRITTEN CONTRACT AND EQUALLY BINDING, AND THAT YOU ACCEPT SUCH TERMS AND CONDITIONS AND AGREE TO BE LEGALLY BOUND BY THEM. Additionally, you confirm your understanding that these Terms and Conditions shall apply to any PayTickr mobile application or PayTickr content on third-party social media services (e.g., a PayTickr Facebook® page) that reference these Terms and Conditions. In such instances, the term “Site” shall include the applicable mobile application or PayTickr content whenever that term is used herein.


General Terms and Conditions:

  1. License Grant. The specific Services to be provided by PayTickr pursuant to these Terms and Conditions are those that: (i) have been agreed to by PayTickr and you pursuant to an ordering document (whether electronic and provided through the Site, a paper document or otherwise) or an order placed by you via telephone; or (ii) have been agreed to pursuant to a separate agreement between PayTickr and your employer or other third-party organization (each a “Customer”) that has arranged for you to be provided with and/or have access to the Services (an “Order”). PayTickr hereby grants you a personal, revocable, non-exclusive, non-transferable license to access and use the PayTickr Materials provided as part of the Services contemplated in the relevant Order in the ordinary course of your business. Your license to the PayTickr Materials will expire and terminate at the earliest of: (i) the date that the relevant Customer advises us that you a no longer an authorized user of the Customer and (ii) subject to the terms and conditions of any relevant Order, two (2) weeks following delivery of notice of termination of your license by us in our sole discretion. Despite the forgoing, you are permitted to keep one (1) copy of any PayTickr Materials you receive as part of the Services, either electronically or otherwise, for your own personal use and reference to be used in the normal course of your business following the expiration and termination of the license as described above. You may not make any use of any such copies kept following the expiration and termination of the license to the PayTickr Materials other than as set out herein. You agree and acknowledge that any use and/or access to any Services or PayTickr Materials that exceeds the license restrictions set out herein or as set out in any Order is strictly prohibited. You may not modify, create derivatives of, copy, distribute, broadcast, transmit, reproduce, publish, license, transfer, sell, lease or otherwise use any PayTickr Materials or other information or material obtained from or through this Site or as part of the Services unless specifically authorized to do so in writing by PayTickr. Further, you may not post any PayTickr Materials or other content from this Site to forums, newsgroups, list serves, mailing lists, electronic bulletin boards, or other websites, without the prior written consent of PayTickr, which consent may be withheld by PayTickr in its sole discretion. You agree that you will not use the Services, any PayTickr Materials or this Site for any purpose that is unlawful or prohibited by these Terms and Conditions, including but not limited to attempting or actually (i) disrupting, impairing or interfering with this Site; (ii) collecting any information about other users of this Site, including passwords, accounts or other information; (iii) providing any PayTickr Materials to anyone other than you; or, (iv) posting any notice or advertisement or sending any email, of a commercial nature or otherwise, intended to solicit business from other users of the Site or Services.

  2. Intellectual Property Rights. The PayTickr Materials and all other materials made available on the Site or otherwise as part of the Services, unless otherwise indicated, are protected by law including, but not limited to, Canadian copyright, trade secret, and trademark law, as well as other local, national, and international laws and regulations. The content, content layout and design of all PayTickr Materials and all other information on the Site are the exclusive property of PayTickr or its licensors and, except as expressly provided herein, PayTickr does not grant any express or implied right in any such materials to you. In particular and without limitation, PayTickr owns the copyright in the Site and the PayTickr Materials as collective works, and in the selection, coordination, arrangement, and enhancement of the content of the Site and the PayTickr Materials. PayTickr, EmployeeAssist and all other names, logos, and icons identifying PayTickr and/or PayTickr products and Services are proprietary marks of PayTickr or its licensors. Third-party trademarks displayed on the Site or in the PayTickr Materials are the property of their respective owners. Except for the limited license to use the PayTickr Materials and the Site as set forth herein, all other rights are expressly reserved by PayTickr. Unauthorized use or distribution, transfer or copying of the PayTickr Materials (alone or merged with other content, software, documentation or services), or failure to comply with any restriction herein will result in automatic termination of your license to access the Site, the Services and PayTickr Materials and will make available to PayTickr other legal remedies.

  3. Orders. Orders placed by you or any third party on your behalf are only valid when accepted by PayTickr. You (or the relevant Customer as may have been separately agreed) will pay PayTickr the fees as specified on the relevant Order, which are due in full prior to access being granted to the Site and/or continued, PayTickr Materials and/or any Services (unless payment instalments have been expressly agreed to by you, or a third party or relevant Customer on your behalf, and PayTickr in writing). You (or the relevant Customer as may have been separately agreed) will also pay any penalties incurred by PayTickr if an attempt to collect your fees is returned. PayTickr reserves the right to revise or modify the content of any PayTickr Materials provided as part of the Services sold pursuant to an Order at any time.

  4. Disclaimers. PayTickr obtains the content of all PayTickr Materials from sources believed by it to be accurate and reliable. However, because of the possibility of human or mechanical error as well as other factors, all Site content and all PayTickr Materials are provided on an "AS IS" and “AS AVAILABLE” basis without representation or warranty of any kind, and THE PAYTICKR PARTIES MAKE NO REPRESENTATION OR WARRANTY, EXPRESS OR IMPLIED, TO YOU OR ANY OTHER PERSON OR ENTITY AS TO THE ACCURACY, RESULTS, TIMELINESS, COMPLETENESS, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE WITH RESPECT TO SITE CONTENT OR ANY PAYTICKR MATERIALS. You acknowledge and agree that in no event shall PayTickr be responsible or liable for the consequences of reliance on any statements, opinions or content presented on the Site, in the PayTickr Materials or provided otherwise as part of the Services.

    PayTickr makes no representation or warranty that any PayTickr Materials and/or other content on the Site are appropriate or available for use in any particular locations, and access to them from territories where any such content illegal is prohibited. If you choose to access this Site and/or any PayTickr Materials from such locations, you do so on your own volition and are responsible for compliance with any applicable local laws, rules and regulations. PayTickr may limit the availability of the Site and/or PayTickr Materials, in whole or in part, to any person, geographic area or jurisdiction PayTickr chooses, at any time and in PayTickr sole discretion. You agree and acknowledge that no oral or written information or advice given by PayTickr or any of its employees or agents in respect to the Site or any PayTickr Materials shall constitute a representation or a warranty unless such information or advice is incorporated into these Terms and Conditions by a written agreement. FURTHER, THE PAYTICKR MATERIALS AND OTHER CONTENT MADE AVAILABLE ON THIS SITE AND OTHERWISE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS, AND THERE MAY BE TIMES WHEN THIS SITE OR ITS CONTENTS AND/OR PARTICULAR PAYTICKR MATERIALS ARE UNAVAILABLE. MOREOVER, PAYTICKR MAY MAKE MODIFICATIONS AND/OR CHANGES TO THE SITE, TO THE PAYTICKR MATERIALS OR TO OTHER CONTENT DESCRIBED OR MADE AVAILABLE ON THE SITE AT ANY TIME, FOR ANY REASON. YOU ASSUME THE SOLE RISK OF MAKING USE AND/OR RELYING ON THE PAYTICKR MATERIALS AND ANY OTHER CONTENT MADE AVAILABLE ON THE SITE.

    PayTickr’s total liability to you or any other third party arising out of the provision of Services or use of the Site, regardless of the theory of liability, shall be limited to the greater of: (i) the actual fees paid by you for the Services to which any such claim of liability relates during the 12 months immediately preceding the event giving rise to liability; or (ii) CAD $100. Except where applicable law mandates otherwise, in no event shall PayTickr or its licensors and affiliates be liable for any indirect, special, incidental, punitive or consequential damages (including but not limited to loss of business, revenue, profits, use, data or other economic advantage), however it arises, whether in an action of contract, negligence, tort or other action, arising out of or in connection with the Site, Services and/or PayTickr Materials even if PayTickr is advised of the possibility thereof. You must use all reasonable endeavors to mitigate any loss or damage whatsoever (and howsoever arising) and nothing in these Terms and Conditions shall be deemed to relieve or abrogate you of any such duty to mitigate any loss or damage.

  5. Indemnity. You agree to indemnify and hold harmless PayTickr, its licensors and suppliers, all of their affiliates, and all of their respective officers, directors, employees, shareholders, representatives, agents, successors and assigns, from and against any damages, liabilities, costs and expenses (including reasonable attorneys’ and professionals' fees and court costs) arising out of any third party claims based on or related to your use of the Site, your use of the PayTickr Materials, your use of the Services and/or any breach by you of these Terms and Conditions.

  6. Submissions. PayTickr and/or our service providers may make available through the Site (or otherwise during the provision of Services) certain services to which you are able to post comments, information and/or feedback (for example, satisfaction surveys, message boards, blogs, chat features, messaging and/or comment functionalities). Any ideas, suggestions, information, feedback, know-how, material, and any other content (collectively, “Submissions”) posted and/or received through this Site or otherwise, will be deemed to include a worldwide, royalty-free, fully paid-up, perpetual, irrevocable, non-exclusive, transferable and fully sublicensable (through multiple tiers) right and license for PayTickr to adopt, publish, reproduce, disseminate, transmit, distribute, copy, use, create derivative works, display, (in whole or part) worldwide, or act on such Submissions without additional approval or consideration, in any form, media, or technology now known or later developed for the full term of any rights that may exist in such Submissions. You hereby waive: (i) any claim to the contrary; and (ii) any “moral rights” associated with your Submissions. You represent and warrant that you have all rights necessary for you to grant the foregoing license, and that each Submission you provide to the Site complies with all applicable laws, rules and regulations. You are and remain responsible and liable for the content of any Submission. IF YOU DO NOT WISH TO GRANT THE RIGHTS GRANTED IN THIS SECTION, PLEASE DO NOT POST, TRANSMIT OR OTHERWISE MAKE ANY SUBMISSION. ANY SUBMISSIONS MADE ARE DONE SO AT YOUR OWN RISK. Please note, PayTickr does not control any of the user-submitted Submissions, they do not reflect the opinion of PayTickr, and PayTickr does not guarantee their accuracy or endorse any of the opinions expressed. PayTickr is not responsible or liable for: (i) any Submissions, including, without limitation, any errors or omissions in such Submissions, links or images embedded therein, or results obtained by using any of the same; or (ii) any loss or damage caused by the Submissions or resulting from the use (including without limitation republication) or misuse thereof by any third party, including your reliance thereon.

  7. Export Restrictions. No PayTickr Materials, no software or any other materials associated with the Site and/or Services may be downloaded, obtained or otherwise exported or re-exported to countries or persons prohibited under applicable export control laws, including, without limitation, countries against which the United States has embargoed goods, or to anyone on the U.S. Treasury Department list of Specially Designated Nationals and Blocked Persons or the U.S. Commerce Department’s Table of Deny Orders. You are responsible for compliance with the laws of your local jurisdiction regarding the import, export, or re-export of any such materials. By using and/or downloading any such materials from this Site or provided in any other manner by PayTickr, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country to which such import, export, or re-export is prohibited or are not a person or entity to which such export is prohibited.

  8. Dispute Resolution. THIS PARAGRAPH CONTAINS ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT WAIVE THE RIGHT TO A COURT HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. PLEASE REVIEW CAREFULLY. Any dispute, controversy or claim arising out of or relating to these Terms and Conditions, including any disputes relating to the content of Site, the PayTickr Materials and/or the provision of Services, whether sounding in contract, tort, statute or otherwise, shall be finally resolved by arbitration. Any claim must be brought in the claimant’s individual capacity, and not as a plaintiff or class member in any purported class, collective, representative, multiple plaintiff, or similar proceeding (“Class Action”). The parties expressly waive any ability to maintain any Class Action in any forum. The arbitration shall be conducted by one arbitrator in English and in accordance with the Simplified Arbitration Rules of the ADR Institute of Canada. The ADR Institute of Alberta shall administer the arbitration and act as appointing authority (unless another arbitrator is mutually agreed by PayTickr and you). The place of the arbitration shall be Calgary, Alberta. The decision of the arbitrator shall be binding upon the parties hereto, and the expense of the arbitration (including without limitation the award of attorneys’ fees to the prevailing party) shall be paid as the arbitrator determines. The decision of the arbitrator may be entered in any court of competent jurisdiction. You agree to submit to the jurisdiction of the provincial and federal courts in Alberta for the purposes of any judicial proceedings to obtain interim relief and in aid of the arbitration or judicial proceedings to confirm or enforce the award. Notwithstanding the foregoing, PayTickr may seek preliminary injunctive relief from a court of law having competent jurisdiction in the event of a breach by you.

  9. Term, Termination. These Terms and Conditions will take effect when you first access the Site and/or Services. PayTickr reserves the right at any time and for any reason to deny you access to the Site, Services, the PayTickr Materials or any portion thereof in its sole discretion. In the event of any such denial, any fees paid by you or on your behalf related to Services not yet provided will be refunded to you unless such denial is by reason of your breach of these Terms and Conditions or other misuse of the Site, Services and/or PayTickr Materials. Termination will be effective without notice.

  10. Waiver. Failure to insist on strict performance of any of the terms and conditions of these Terms and Conditions will not operate as a waiver of any subsequent default or failure of performance. No waiver by PayTickr of any right under these Terms and Conditions will be deemed to be either a waiver of any other right or provision or a waiver of that same right or provision at any other time.

  11. Nature of Relationship. No joint venture, partnership, employment, or agency relationship exists between you and PayTickr as a result of these Terms and Conditions or your utilization of this Site and/or the Services.

  12. Severability. The provisions of these Terms and Conditions are severable. If any provision (or part of any provision) shall be determined to be void or unenforceable, the relevant provision or part of any provision shall be deemed deleted and these Terms and Conditions, and the validity and enforceability of all remaining provisions (and parts of any provisions) of these Terms and Conditions, shall not be affected.

  13. Entire Agreement/Reservation of Rights. As set out above, your rights to use the Services, the PayTickr Materials and any other material available on or through the Site may be subject to separate written agreements with PayTickr, including an Order (“Other Agreements”). Particular content, pages or features of this Site, the Services and/or the PayTickr Materials with content supplied by PayTickr or its licensors may also have different or additional terms ("Special Terms"), which will be disclosed to you when you access those portions of content, pages or features, and by accessing or using such content, pages and features, you will be deemed to have agreed to the applicable Special Terms. If there is a conflict between these Terms and Conditions and the Special Terms, the Special Terms will govern with respect to such content, pages or features. In the event of a conflict between these Terms and Conditions and one or more Other Agreements, the terms of such Other Agreement(s) shall govern and control. With the exception of any Special Terms and Other Agreements, these Terms and Conditions (including the Privacy Policy and any Additional Policies referenced herein) represent the entire agreement between you and PayTickr with respect to your use of the Services, the PayTickr Materials and any content made available on or through the Site, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written between you and PayTickr with respect to the Site content, Services and/or PayTickr Materials. Any rights not expressly granted herein are reserved. Notwithstanding the foregoing, PayTickr data collection and usage practices in connection with the Site are as set forth in the Privacy Policy.

  14. Contact Information. If you would like to contact PayTickr regarding these Terms and Conditions or the Privacy Policy, please contact support@paytickr.com

  15. Governing Law. These Terms and Conditions (and the provision of Services and Site access to which they relate) shall be governed by the substantive laws of the Province of Alberta, Canada, without regard to its conflicts of laws principles. Any action under these Terms and Conditions (where permitted by the Dispute Resolution provision in section 8 of these Terms and Conditions) shall be brought in the provincial or federal courts located in Calgary, Alberta, Canada.

  16. Passwords. Your use of certain portions of the Site and access to certain PayTickr Materials requires a password. As part of the creation of your user profile, you must select a user name (except where a user name has been assigned to you by the relevant Customer) and password and provide PayTickr with accurate, complete and up-to-date information. Anyone with knowledge of your password can gain access to the restricted portions of the Site, the relevant PayTickr Materials and your user profile. Accordingly, you must keep your password secret. By agreeing to these Terms and Conditions, you agree to be solely responsible for the confidentiality and use of your password, as well as for any communications entered through this Site using your password. You will also immediately notify PayTickr if you become aware of any loss or theft of your password or any unauthorized use of your password. PayTickr reserves the right to delete or change a password at any time and for any reason.

  17. Assumption of Risk. You use the Internet solely at your own risk and subject to all applicable local, provincial, national, and international laws and regulations. While PayTickr and its service providers have endeavored to create a secure and reliable website, please be advised that the confidentiality of any communication or material transmitted to/from the Site over the Internet cannot be guaranteed. Accordingly, PayTickr and PayTickr service licensors and service providers are not responsible for the security of any information transmitted via the Internet, the accuracy of the information contained on the Site, or for the consequences of any reliance on such information. PayTickr and PayTickr licensors and suppliers shall have no liability for interruptions or omissions in Internet, network or hosting services. You assume the sole and complete risk of using the Site.

  18. Enforcing Security. Actual or attempted unauthorized use of any of the Site, Services and/or PayTickr Materials may result in criminal and/or civil prosecution. For your protection, PayTickr reserves the right to view, monitor, and record activity on the Site without notice or further permission from you, to the fullest extent permitted by applicable law. Any information obtained by monitoring, reviewing, or recording is subject to review by law enforcement organizations in connection with the investigation or prosecution of possible criminal activity on any of the Site. PayTickr will also comply with all court orders involving requests for information.

  19. Links to Other Websites. PayTickr and/or its service providers may provide links, in their sole discretion, to other websites on the World Wide Web for your convenience in locating related information and services. These websites have not necessarily been reviewed by PayTickr and are maintained by third parties over which PayTickr exercises no control. Accordingly, PayTickr and its directors, officers, employees, agents, representatives, licensors and suppliers (together, the “PayTickr Parties”) expressly disclaim any responsibility for the content, the accuracy of the information, the quality of products or services provided by or advertised on and/or software downloaded from these third-party websites. Moreover, these links do not imply an endorsement of any third party or any website or the products or services provided by any third party.

  20. Events Beyond PayTickr’s Control. You expressly absolve and release PayTickr and PayTickr licensors and service providers from any claim of harm resulting from a cause beyond their control, including, but not limited to, the failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, computer viruses, unauthorized access, theft, operator errors, severe weather, earthquakes, or natural disasters, strikes or other labor problems, wars, terrorism or governmental restrictions.

  21. Language. Notwithstanding any translation of these Terms and Conditions or any Order, the English language shall control the interpretation of these Terms and Conditions and any Order and all other writings between you and PayTickr. You and PayTickr confirm that you have requested that these Terms and Conditions and all documents contemplated by these Terms and Conditions and the Services be drawn up in English unless otherwise agreed in writing. Les parties aux presents ont exigé que cette entente et tous autres documents envisages par les presents soient rédigés en anglais.